DEPARTMENT OF CONSUMER AFFAIRS, GOI, ENABLES GST GRIEVANCE REDRESSAL ON NATIONAL CONSUMER HELPLINE (NCH) AS PART OF NEXT-GEN GST REFORMS

India, Sept. 20 -- The Government of India issued the following news release:

The Department of Consumer Affairs has taken steps to align the National Consumer Helpline (NCH) with the Next-Gen GST Reforms 2025 approved during the 56th meeting of the GST Council chaired by the Union Finance Minister and in line with the vision articulated by the Hon'ble Prime Minister in his Independence Day 2025 address.

To address the expected consumer queries and complaints on NCH following the implementation of revised GST charges, rates and exemptions effective from 22.09.2025, a dedicated category has been enabled on the INGRAM portal. This category features major sub-categories including Automobiles, Banking, Consumer Durables, E-commerce, FMCG and ...