passengers stranded as SpiceJet delays, cancels flights
Mumbai, May 1 -- Chaos unfolded at Chhatrapati Shivaji Maharaj International Airport's (CSMIA's) Terminal 1 on Wednesday night after three SpiceJet flights were cancelled and two were significantly delayed, leaving passengers stranded for hours.
With little clarity on departures, agitated passengers raised slogans inside the terminal and confronted airline staff; some also protested on the tarmac.
Passengers alleged poor communication and lack of basic facilities, with several claiming they were left waiting for hours without food or water. Social media was flooded with complaints over prolonged delays, repeated rescheduling and discomfort. "What the hell is wrong with SpiceJet flights! Been waiting at mumbai T1 airport since yesterday midnight and the flight keeps on being delayed!!" a flyer, Shivangi Pathak, tweeted.
In one case, a few passengers alleged they were kept onboard amid a technical snag without adequate air-conditioning before being deboarded after delay.
Airline staff cited an aircraft shortage when questioned by passengers.
A SpiceJet spokesperson said three flights-SG 631 (Mumbai-Delhi), SG 553 (Mumbai-Gorakhpur) and SG 669 (Mumbai-Bengaluru)-were cancelled on April 29 due to operational reasons, including the grounding an aircraft and adverse weather at the previous station, which caused the crew to reach flight duty time limitations. The airline is operating additional flights today to accommodate the affected passengers. The airline added that two Mumbai-Ahmedabad services were delayed due to weather disruptions at earlier sectors....
To read the full article or to get the complete feed from this publication, please
Contact Us.