Gurugram, April 11 -- The district administration on Friday said it resolved over 6,800 public complaints received under the "Samadhan Shivirs" initiative over the last one year, while directing officials to ensure time-bound and satisfactory resolution of all complaints. The initiative aims to reduce the need for repeated visits to government offices by resolving issues at a single platform. At a review meeting, additional deputy commissioner (ADC) Sonu Bhatt said the priority is to ensure timely and satisfactory resolution of public grievances and directed officials that any negligence will not be tolerated as chief minister Nayab Singh Saini is personally monitoring the process. Bhatt said that out of 8,389 complaints - related to road, traffic, water, electricity, etc- received so far, 6,801 have already been resolved, while 257 are under process, 735 have been rejected and 45 are under litigation. He said the focus must remain on effective redressal rather than procedural closure. Bhatt instructed departments to maintain transparency in reporting and update resolved complaints on the portal....