India, Feb. 26 -- Outsourcing firm VFS Global has launched a generative artificial intelligence (AI) powered chatbot for voice and text-based assistance for the United Kingdom (UK) visa application process.

UK Visas and Immigration cross-cutting service operations deputy director Jen Vidler said instant access to accurate information about the application process will ensure they continue offering the best services to customers.

Human-like interaction, round-the-clock availability, country-specific information, secure AI hosting, and a user feedback mechanism that continuously refines responses are among the key features of the chatbot.

VFS Global founder and CEO Zubin Karkaria said the chatbot will significantly enhance the visa appli...