India, May 22 -- A Scottish man took an IndiGo flight without expecting much, but left pleasantly surprised by his experience. Hugh, better known by his Instagram username 'Hugh Abroad', has spent the last few weeks travelling extensively across India - he has visited Delhi, Mumbai, Chennai, Kerala and Bengaluru, among other places.

Two days ago, Hugh shared an Instagram video on his experience of taking an IndiGo flight. He referred to the low cost airline as the "worst rated airline" in India.

IndiGo was ranked among the "world's worst airlines" in the 2024 AirHelp Score report, securing 103rd place out of 109. However, the Indian airline rejected the report, saying the survey does not disclose the sample size from India which casts "...