India, Aug. 30 -- A new study leveraging massive real-time US payroll data has found that generative AI has begun having significant and disproportionate impact on entry-level workers in certain jobs, including software developers and customer service agents.

The study by researchers from Stanford University's Digital Economy Lab, noted workers in AI-exposed occupations experienced a 13% decline in employment between late 2022 and July 2025 while their colleagues over 35 in identical roles maintained stable or growing job prospects. For these older workers, job opportunities grew 6-9%.

"For highly AI-exposed jobs like software developers and customer service agents, people aged 22 to 25 saw a very striking decline in employment in the l...