India, Nov. 25 -- Ishan Technologies, a prominent ICT provider with extensive reach across India, has announced a strategic partnership with Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises.

Together, they are set to launch Communication as a Service (CaaS) leveraging Unified Customer Experience Management (Unified-CXM) solution, aiming to revolutionize how Indian businesses engage with its customers in an evolving $10.5 billion CXM market. Through this partnership, Ishan Technologies will offer Ishan CXConnect -featuring Hosted Contact Centers, Cloud PBX and voice services-combined with Sprinklr's Unified-CXM platform.

These solutions will help businesses streamline their communication ...