India, March 11 -- Salesforce care Cloud's Salesforce Agent Exchange platform enables companies to easily combine AI-powered and human agents to enhance support and customer care operations. The most important aspect of every firm is customer service, and organizations are constantly searching for methods to enhance it while lowering expenses. Salesforce Agent Exchange is a tool that lets companies deliver better, quicker, and more effective customer service by combining human agents and AI-powered chatbots.

Because AI chatbots can handle common customer inquiries, businesses can increase productivity by using Salesforce Agent Exchange to lessen the pressure on human agents. This also results in cost efficiency because businesses can use...