India, Aug. 26 -- Imagine opening an app designed to help you manage your small business online only to discover every menu, option, and instruction is in a language you don't fully understand. You're attempting to list products, assign prices and complete transactions, and you don't quite know what to do. The instructions are confusing and translation tools only partially help.

Frustration builds, and after a period you simply abandon the digital platform, limiting yourself to local, in-person customers. This is the reality for millions of people every day when digital services are not accessible in their own languages. KPMG-Google study found that 60% of Indian-language internet users mentioned limited language support as their biggest...