Bhubanwswar, March 9 -- Indigo Airlines has been criticised for allegedly failing to provide a wheelchair to Sanatan Rath, an 83-year-old woman, at Delhi Airport.

The incident occurred on March 5, when Rath was traveling from Bhubaneswar to Delhi on Indigo flight 6E 5061.

Dr Bishnu Prasad Panigrahi, an X user, alleged that Indigo Airlines failed to provide a wheelchair to his 83-year-old mother-in-law at Delhi Airport.

Panigrahi, Rath's son-in-law, took to social media to express his outrage, accusing the airline of not being "customer-friendly." He claimed that despite requesting a wheelchair while booking, the airline failed to provide one, forcing Rath to walk to their vehicle outside the airport.

"Indigo flight 6E 5061 Bhubaneswar...