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Bandhan Life CTO bets on AI as 80% of non-medical policies get same-day approval

New Delhi, Aug. 19 -- Bandhan Group-owned private life insurer Bandhan Life Insurance is expanding artificial intelligence (AI) beyond underwriting into policy persistency, complaints, claims and agen... Read More


India GCCs become command centres for AI-led customer service

New Delhi, Aug. 18 -- With up to half of customer-service interactions carrying the potential for self-service, multinational companies are turning to their India GCCs to move AI beyond scattered chat... Read More


Companies will cut AI pilots that fail to show returns: Gnani.ai CEO

New Delhi, Aug. 17 -- Indian enterprises are entering a more demanding phase of artificial intelligence adoption, with boards increasingly scrutinising deployments for measurable gains in revenue, cos... Read More


Genesys International appoints former TechM exec Nikhil Alulkar as CEO

New Delhi, Aug. 17 -- Alulkar will lead the geospatial technology company's expansion into enterprise markets and scale its AI-led mapping and digital twin platforms Genesys International Corporation... Read More


Enterprise AI's next bottleneck lies beneath the model

New Delhi, Aug. 13 -- Data limitations, regulatory complexity and cloud economics are pushing Indian enterprises to redesign the infrastructure supporting their AI ambitions. Nearly seven in ten India... Read More


Birlasoft CTO sees agentic AI reshaping enterprise operating models

New Delhi, Aug. 12 -- Enterprises are moving beyond AI pilots, but fragmented data, weak governance and the absence of business ownership continue to impede deployment at scale. In an excvlusive inter... Read More


Why old employee data is becoming a new cybersecurity headache for companies

New Delhi, Aug. 11 -- Two of India's largest technology services companies are confronting an unusual cybersecurity problem this week: information linked to their employees has allegedly surfaced outs... Read More


Airtel Business, ITI target banks, PSUs with sovereign cloud, private 5G

New Delhi, Aug. 10 -- Airtel Business, the enterprise arm of Bharti Airtel, and state-owned telecom equipment maker ITI Limited have entered into a strategic partnership to jointly offer digital infra... Read More


Tenarai shifts from AI platforms to business outcomes as model advantage shrinks: CEO

New Delhi, Aug. 10 -- Enterprises struggling to generate returns from artificial intelligence (AI) need to shift their focus from experimenting with models to solving clearly defined business problems... Read More


SUSE sharpens India strategy with sovereign AI, open-source infra push

New Delhi, Aug. 7 -- Enterprise open-source software company SUSE is expanding its India strategy around digital sovereignty and enterprise AI, unveiling new platforms aimed at helping organisations d... Read More