New Delhi, April 29 -- Efficiency is classically defined as the measure of productivity per unit of time and is therefore traditionally linked to the 'work attitude' of the employee, the quality of management that provides for a strong 'supervision', and the system of 'performance evaluation' that was expected to be free of personal bias or favouritism.

There has been a conceptual advancement in the understanding of these roots of efficiency.

The importance of workplace environment is now recognised in terms of not only the adequacy of physical 'equipment' provided to the employee but also the harmony and peace in the atmosphere that would add to the ease of maintaining a 'work-life' balance for the individual. This combination helped the...