Nairobi, April 30 -- In a brilliant high-growth IT firm in Nairobi, the shift from traditional in-person meetings to a hybrid model combining virtual and face-to-face interactions was initially met with mixed reactions.

The transition was born out of necessity during the peak of remote work trends during Covid-19, but as the world settled into a new normal, the firm noticed a significant drop in meeting engagement.

Employees felt disconnected during virtual sessions, often multitasking or tuning out. Recognising this issue, the management decided to revamp their approach, aiming to harness the flexibility of virtual meetings while maintaining the personal touch of physical interactions.

The hybrid approach now utilised widely across co...